Reporting To:
Director, Residential Lending Position: Residential Mortgage Underwriter

Apply to Emily Pantrey, Talent Acquisition Partner - emily.pantrey@communitytrust.ca

MANDATE:

The Residential Mortgage Underwriter is responsible for successfully contributing to overall portfolio growth and maximizing profitability in an environment focused on operational and service excellence. This role is responsible for determining the credit worthiness of customers based on established lending criteria, exception management and pricing determinations all while meeting performance targets, ensuring adherence to service standards and building exceptional third-party relationships.


ACCOUNTABILITIES:

- Successfully contribute to the Residential Lending results, ensuring growth and profitability targets are being met.
- Develop a network of mortgage brokers and respond to inquiries in a timely manner to meet service standards and foster positive relationships.
- Maintain knowledge of Community Trust residential mortgage underwriting policies, procedures and products.
- Negotiate, structure and evaluate received mortgage applications according to internal policies.
- Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.
- Issue mortgage commitments with appropriate conditions and follow up with mortgage brokers for sign back.
- Work in collaboration with the Mortgage Officer to closely manage pipelines, collect outstanding documentation needed to satisfy the requirements as stipulated in the commitment and close deals on a timely basis.
- Provide the highest level of internal and external customer service.
- Participate in business development activities, tradeshows and presentations as required.
- Maintain up to date knowledge of the competition, industry trends and market conditions.
- Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company standards.
- Identify continuous improvement opportunities.
- Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
- Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
- Adhere to compliance and operational risk controls in accordance with company's policies and procedures.

KNOWLEDGE & SKILLS:

- Minimum of 2 years related experience in residential origination, particularly Alternate Lending.
- Post-Secondary Education preferred.
- Demonstrates interpersonal and relationship building skills.
- Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
- Strong knowledge of Microsoft applications (including Word, Excel and Power Point)
- Demonstrates strong negotiation and sales skills.
- Solid written and verbal business communication skills.
- Strong analytical skills.
- Demonstrates effective organizational and time management skills.
- Solid written and verbal business communication skills.
- Exceptional analytical skills and a keen eye for detail.