strengthen your foundation
Elevate Your Career with Confidence
Mortgage Broker Fundamentals is a comprehensive, real‑world training program designed to guide new brokers through the entire mortgage process — from finding clients to staying connected long after the deal closes. This course goes far beyond technical instruction: It blends practical skills, real‑life scenarios, professional judgment, and the soft skills that truly set successful brokers apart.
This hybrid learning program features approximately 5–10 hours of self-paced online learning, including activities and practical examples, to be completed before the three live Zoom sessions. The Zoom sessions then build on the online material through interactive discussions, real-world examples, and instructor guidance.
Join us this fall for our next series of live sessions:
- Tuesday., Nov. 24: 1:00 PM – 4:00 PM (PDT)
- Tuesday., Dec. 1 : 11:30 AM – 2:30 PM (PDT)
- Tuesday., Dec. 8: 11:30 AM – 2:30 PM (PDT)
✨ SPECIAL OFFER FOR MEMBERS: ✨
For a limited time, save $150!
learn with confidence
What Makes the MBF Stand Out?
- It’s built by and for BC brokers, with content grounded in the real workflow of successful professionals across the province.
- It’s packed with real-world examples, templates, and checklists you can start using right away.
- It focuses on soft skills and trust-building — because clients don’t just choose brokers for rates; they choose someone they trust.
- It covers the full career lifecycle, from finding your first client to staying in touch long after closing.
Don’t miss out on the chance to build your skills with practical tools, real‑world scenarios, and guided support. Mortgage Broker Fundamentals gives you everything you need to start strong and grow with confidence. Secure your spot and take the next step in your brokering career.
practical education
Explore the MBF Program Modules
Mortgage Broker Fundamentals is designed to build confidence from first client touch to post‑funding follow‑up.
This practical, scenario‑based program walks new mortgage brokers through the full workflow — from attracting the right clients and structuring files to navigating approvals, disclosures, and long‑term client care. The content is engaging, easy to follow on‑demand, and supported by live online sessions for coaching and Q&A in every core module.
MODULE 1: Connecting and Getting a Client
Learn how to define your niche, craft a compelling personal brand, and generate leads that turn into loyal clients. With a strong focus on authenticity, this module helps brokers use their own experiences to create a business that feels real and relatable.
This is where success begins: By connecting with the right people in the right way!
MODULE 2: Underwriting a Mortgage File
Understand how to analyze a mortgage file with precision. From collecting the right documents to calculating complex qualifying income, this module is packed with checklists and real-world case studies.
This is where you see how to build true credibility with lenders and the ways you can take your business to the next level.
MODULE 3: Approval, Compliance, & Documents
Master the final steps and ensure a seamless client experience. From regulatory forms to cost disclosures, this module covers everything brokers need to protect their reputation and maintain audit-ready files.
This is where you get into how to present mortgage commitments in clear, simple terms and assemble a flawless signing package.
MODULE 4: Staying in Touch (Post-Close)
Discover how to maintain strong client relationships with thoughtful, value-driven communication. From post-closing check-ins to renewal reminders and equity reviews, this module provides the tools you need to stay visible (without feeling pushy).
This is where you learn how to transform one deal into a lifetime of business.
MODULE 5: Building Your Business
Establish a business that feels true to who you are. In this module, brokers learn how to shape a brand rooted in their values, connect with clients in a way that feels natural — not salesy — and create systems that support long term growth.
This is where you learn how to attract the right people for you and stay top of mind through genuine relationships.
BONUS MODULE: The Mortgage Services Act
A concise, easy-to-read orientation to the regulatory landscape — high-level roles, disclosures, record-keeping, fees, and compliance touchpoints — so learners understand how practice ties to legislation.
Note: Informational only and not legal advice. Always refer to current BCFSA guidance and the legislation in force.
meet our instructors
Julie Sheremeto
Julie Sheremeto is a high school math teacher turned mortgage broker! Raised in Mississauga, Ont., she completed her B.Sc. in Atmospheric Science at York University. A move to Ottawa for her B.Ed. quickly turned to 14 years of running a small business and teaching high school mathematics. In 2017, Julie completed the Masters in Mathematics for Teachers (MMT) program at the University of Waterloo. Soon after, she moved to Kelowna, where she began her career in mortgage brokering. She is licensed in both BC and Ontario.
Juliana Mason
Juliana Mason is a passionate educator, mentor, and mortgage underwriting expert who has dedicated many years helping new brokers build the skills and confidence needed to succeed in the industry. As the leader of a dynamic team of women in mortgage brokering, teaching is a central part of her role, and she has guided many brand-new brokers through coaching, underwriting discussions, file reviews, and real-world problem solving as they developed into confident, independent professionals. With extensive underwriting expertise, Juliana is known for helping brokers understand how to think through complex files, identify potential challenges early, navigate lender guidelines, and communicate effectively with clients and lending partners. She brings a compassionate, practical approach to education that empowers others to learn, grow, and succeed. In addition to creating training materials, underwriting guides, and industry resources, Juliana has shared her knowledge at industry events and lender presentations, where she speaks on transparency, communication, lender relationships, and best practices that lead to better outcomes for both brokers and clients.